Effective date: Jan 14, 2025
Welcome to Soulmate AI. We are committed to protecting and respecting your privacy.
This Policy explains our practices regarding the collection, use, disclosure, and protection of information that is collected through our Service, as well as your choices regarding the collection and use of information.
Our Privacy policy applies to all users, and others who access the App ("Users").
Please read the following privacy policy, for information regarding the ways your personal information may be processed, carefully. When you use the app you acknowledge that you have read, understood, and agree to be bound by these terms.
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Apps.
We automatically collect certain information when you visit, use or navigate the Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, including your browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Apps and other technical information. This information is primarily needed to maintain the security and operation of our Apps, and for our internal analytics and reporting purposes.
To improve the performance and reliability of our apps, and to help with troubleshooting in case of issues while you use the apps, we collect performance data and crash analytics.
Information we collect automatically through the use of technology. When you visit our website, use our mobile app, read our emails or otherwise engage with us, we and our business partners may automatically collect certain information about your computer or device through a variety of tracking technologies, including cookies, web beacons, log files, embedded scripts, location-identifying technologies, or other tracking/recording tools (collectively, "tracking technologies"), and we may combine this information with other personal information we collect about you. We use these tracking technologies to collect usage and device information.
We use third-party automatic data processing technologies (such as Google and Facebook) to analyze certain information sent by your device or our App. Automatic data processing technologies (advertising or analytics tools) provide us with the data described below. We do not control, supervise or respond for how the third parties process your personal data, that might be processed by their own means (not through our App). Any information request regarding the disclosure of your personal information to us should be directed to such third parties.
We collect information from and about your phone devices you use that integrate with our Services, as well as the information generated by these devices, depending on the permissions you have granted. Here are some examples of the device information we collect:
In addition to some of the specific uses of the information we describe in this Privacy Policy, we may use the information received to:
If any new purposes for processing your personal data arise we will let you know we start to process information on that other purpose by introducing the corresponding changes to this Privacy policy.
Soulmate AI only share personally identifiable information with third parties when that sharing is permitted by you, or when it's necessary to complete an action in the software or service, or when legally required to do so. Here are some situations where this can occur:
We may share information and aggregate data we collect on usage and user behavior with third parties, to help improve or promote Soulmate AI, but we do it in such a way that no individual user can be identified or linked to any specific action or information.
We generally retain your personal information for as long as is necessary for performing the functional service of the App and to comply with our legal obligations. If you no longer want us to use your information that we physically access and store, you can request that we erase your personal information and close your account.
However, some data may still be stored for a certain time period (but no longer than the storage purpose requires) if information is necessary to comply with legal obligation (taxation, accounting, audit) or in order to maintain safety and data backup settings, prevent fraud or other malicious acts.
We use various security technologies and procedures to prevent the loss, misuse, unauthorized access or disclosure of information. Please note that no data security measures can always guarantee 100% security. Our system and the communication network you access to our services may have security breaches and failures due to circumstances beyond our reasonable control.
The security of your personal information is highly important. We will try our best to make sure the data is protected from any fraud. For this reason, we have a secure environment to collect, store and track the information using latest technologies.
When you create custom chat roles or dialogues within the application, you retain copyright over your original contributions. By using this feature, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your contributions solely for the purposes of providing and improving the application's services.
We respect your intellectual property and will not claim ownership of the original roles or dialogues you create. However, modifications or derivatives created by the AI system based on user inputs may remain under our control to ensure compliance with operational guidelines.
Our application is not intended for use by individuals under the age of 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take immediate steps to delete such information.
Parents or guardians are encouraged to monitor their children's use of the application and to educate them on online safety and responsible behavior.
We will not notify you in advance if there is any change to our privacy policy so you are obliged to check the changes section of the privacy policy regularly.
By using our site, you consent to our web site privacy policy.
If you have any questions about our Privacy policy, please feel free to contact us: DeridderKoehn@gmail.com